Why are dealerships stuck in the early 2000’s and how does AutoMarketShare get them up to date?

Feel Like You’re Still Living in the Past? I have to tell you, I have been doing audits of large dealer groups out there. Looking at their websites, calling them, and submitting leads. It is so bad. I am talking about the big guys on the Wards 150 list. They own 26.6% of all the automotive market and most of them are still stuck in about 2005. Why on earth do dealerships still use Pop Ups on websites, or 888, 855, or 800 number’s? Customers want locality, they are not going to fill out your pop ups, and most of you know this, but 85% of your customers visit your online showroom long before they come in, and the websites are terrible.

Here is what today’s car buyers expect:

• Instant responses via SMS, chat, or email and not an auto responder

• Seamless digital retail experiences

• Real easy Calls to Action (CTA)

• Lots of Relevant vehicle info

• Upfront pricing

• Great Photos and Videos

• Personalized follow-up and offers

  
  

Yet too many dealerships still rely on Auto Responders, Bad chat bots, and untrained sales people. The result? Missed leads, frustrated customers, and sliding market share.

AutoMarketShare modernizes your dealership with digital-retail best practices, CRM optimization, and data-driven results. Here’s exactly how we pull you into today’s competitive automotive landscape.

The Early-2000s Dealership Playbook That Holds You Back

• 🚫 Auto Responders and slow actual response times

• 🚫 Disconnected systems (CRM, DMS, website)

• 🚫 Bad, Low-quality responses, with "get you in" messaging- READ THE LEAD

• 🚫 One-and-done sales mindset, no lifetime value focus

• 🚫 No real online trade values, video walk-arounds, or actual digital retailing

• 🚫 Minimal digital training for sales & BDC teams

The Real Cost of Outdated Processes

1. Low lead conversion rates

2. Poor customer retention and service reactivations

3. Wasted ad spend and inefficient workflows

4. Declining market share to digitally savvy competitors

5. Inefficient salespeople and high turnover

   
   

How AutoMarketShare Transforms Your Dealership

1. Digital-First CRM Optimization

• Full integration with your existing CRM

• Automated, multi-channel follow-ups SMS, email, on ideal schedules

• Lead scoring and routing to prioritize your hottest prospects

2. Unified Data & Dashboards

• Centralized performance Reporting for real-time insights

• Key metrics: digital-retail engagement, lead conversion, service retention

• Custom ROI reports on lead providers with actual ROI

3. Modern Messaging & Digital Retail

• Targeted messaging that keeps buyers engaged

• No giving up on leads

4. Continuous Support

• Hands-on working in your CRM

• Ongoing Follow up with customer after the sale

• A growth-focused partnership invested in your success

Real Results: Dealerships That Leveled Up

Metric	Before AutoMarketShare	After AutoMarketShare
Lead Conversion Rate	8%	18%
Service Customer Reactivation	12%	38%
Monthly Vehicle Sales Growth	5%	26%
Average Revenue per Customer	$2450	$3750

Ready to Modernize Your Dealership?

Stop leaking leads and losing market share to digital-first competitors. It’s time to adopt a modern, data-driven approach that turns silent prospects into loyal customers.

Schedule Your Free AutoMarketShare Demo

We’ll show you exactly what your dealership is missing—and how we bring you into today.