MARKET SHARE SOLUTIONS
“Get More from Every Lead. Every Dollar. Every Customer.”
We deliver hands-on performance by working directly within your systems, executing daily tasks, working leads, uncovering missed opportunities, and actively engaging customers. Through data-driven market intelligence, we analyze local competitors and buyer behavior in real time, enabling smarter inventory decisions, competitive pricing, and eliminating guesswork. Our team fine-tunes your sales system, optimizing your CRM, follow-up strategies, and closing techniques to ensure every lead and walk-in is fully maximized. We hold ourselves accountable by tracking results and measuring impact. With brand elevation and online presence strategies, from luxury-grade messaging to reputation management, we position your dealership to stand out to the right customer, at the right time.
Sales Optimization
Helping your sales process work smarter, not just harder.
Lead Recovery & Re-Engagement
We dig into your CRM to identify and revive active, cold, and mishandled leads—those that never received proper follow-up, were passed over too soon, or simply got lost in the shuffle. I rework messaging, correct timing gaps, and initiate re-engagement sequences to get them responding and back in the pipeline.
Sustained, Relationship-Based Follow-Up
We implement customized long-term contact plans that go beyond "checking in." This includes referral outreach, timely checkbacks, direct value-add touches, and CSI calls—so every lead and sold customer stays in your circle, increasing both loyalty and lifecycle value.
Missed Opportunity and Competitive Intelligence Analysis
We uncover why customers walked—or didn’t show at all. By listening to the gaps and comparing performance to competitors, I deliver insight into pricing, communication patterns, marketing inconsistencies, and presentation misses—so you stop bleeding market share to the dealer down the street.
Retention Strategies
Because long-term profit lives in your repeat and referral business.
Advanced Equity & Inventory Targeting
We look beyond equity mining software to identify customers with the highest urgency and impact for trade-ins, upgrades, and used car acquisition. My approach incorporates vehicle desirability, market conditions, and customer timelines to feed both sales and inventory.
Customer Lifecycle & Trade-In Flow
We work with your customers to facilitate seamless transactions—from servicing their current vehicle to re-entering the buying cycle—ensuring they stay within your dealerships. It's lifecycle awareness plus trade-in opportunity management, with sales leadership at the helm.
Warranty Expiration Outreach & Reinsurance
Proactively engage customers nearing warranty expiration, bringing them back into the service drive while identifying prime candidates for reinsurance products and retention campaigns. This not only improves fixed ops revenue but helps lock in long-term customer value.
Svc Maximization
The service drive isn't just a back-end department, it’s your secret weapon for sustained growth.
Declined Service Recovery Campaigns
We re-contact customers who said “no” to recommended services, at the right time, with the right offer, to convert missed RO revenue. This revives trust, increases advisor credibility, and recaptures high-margin maintenance work.
Lost Opportunity Re-Engagement
We target first-time service customers who never returned, those who haven’t been in for 10+ months, and high-value sales customers who’ve never visited your shop. Personalized messaging, appointment setting, and follow-through reintroduce these customers to the service side of your dealership.
Full-Service-to-Sales Retention Strategy
We build out integrated campaigns and process flows where your service advisors, BDC, and sales team are aligned. Through appointment confirmation, targeted handoffs, and trade-in discovery within the service lane, We help you transform routine service visits into new sales opportunities, with one consistent point of contact.